Frequently Asked Questions

All of Oahu. From Hawaii Kai and Diamond Head on the south side to Kapolei and Waianae on the west, through Mililani and Wahiawa in the center, to the windward side towns of Kailua and Kaneohe, and up to the North Shore. The City and County of Honolulu covers the whole island and we serve every zip code.

Monday through Saturday, 7am to 7pm. Emergency dispatch is available outside those hours.

Yes, licensed and insured for both residential and commercial work. Certificate of insurance available on request.

All major brands. Doors: Clopay, Amarr, Wayne Dalton, CHI, and others. Openers: LiftMaster, Chamberlain, Genie, and others. The mechanical principles are the same across manufacturers.

Yes. In-home estimates across Oahu are free.

Flat-rate price, in writing, before any work starts. No hourly billing and no add-on charges after the fact.

Estimate visits are free. If you proceed with repair the same visit, there is no service call fee.

Cash, credit card, and check. Commercial accounts and property managers, ask about invoicing options when you call.

Financing options vary by job size and supplier. Ask during your in-home quote and we'll outline what's available for your project.

Manufacturer warranty on parts (varies by part and brand, typically 1 to 25 years on door panels and openers) and a 1-year labor warranty on installation work.

Most repairs take 30 to 60 minutes. Spring replacement, panel swaps, and track realignment may run a little longer.

In most cases, yes. We hold open spots in the daily schedule for urgent calls. Outlying areas like Waianae and the North Shore may need slightly longer routing.

Common springs, cables, rollers, weather seals, and the most common major-brand opener components. Most repairs are done in one visit.

Depends on the failure mode. If a single component is worn, repair usually wins. If the door has had repeated failures or panels are corroded, replacement may be the smarter spend. We give you both options with honest pricing on each.

Lubricating rollers, tightening loose bolts, and replacing remote batteries are fine. Anything involving springs, cables, or the opener's electrical system carries real injury risk and should be left to a technician.

Most residential installs take 4 to 6 hours. Old-door removal adds about an hour. Custom or carriage-house doors may run longer.

Insulated is worth it for attached garages, west-facing or south-facing doors, or homes with living space above the garage. Non-insulated is fine for detached garages or strict-budget projects.

Yes. We bring sample finishes, glass options, and panel styles to your home and quote in writing.

Yes, removal and disposal of the old door and hardware is included.

Anything that makes the door unsafe, unsecured, or unusable. Common examples: door stuck open at night, car trapped inside, snapped cable with the door hanging, or storm damage compromising the frame.

Yes, after-hours and weekend dispatch carries a callout premium. We quote the premium before we dispatch so there are no surprises.

Yes. Sectional, roll-up, and high-speed commercial doors across Oahu. Storefronts, warehouses, parking facilities, condo parkades, and cold storage all covered.

Yes, especially for commercial accounts. Quarterly, semi-annual, and annual contracts available based on cycle count and door type.